Refund policy

No Return and No Refund Policy

At Renatus, we are committed to providing high-quality products. Due to the nature of our products, we do not offer returns, refunds, or exchanges. Please review our policy carefully before making a purchase.

No Returns or Exchanges

• All sales are final. We do not accept returns or exchanges for any of our products.

Questions and Support

• If you have any questions about our products or need further assistance, please do not hesitate to contact us via email or our instagram inbox.
• Our customer service team is here to help with any concerns or inquiries you may have.

Damaged or Defective Items

• In the rare event that you receive a damaged or defective item, please contact us immediately with your order number and photographic evidence.
• We will assess the situation and provide a suitable resolution, such as a replacement or store credit, at our discretion.

Contact Information

For any questions or concerns regarding your purchase, please contact our customer service team:

• Email: inquiries@renatustheglowingglass.com
• We aim to respond to all inquiries within 3 business days.

Thank you for understanding and for shopping with us.